These terms and conditions set out the rights and obligations which exist between the Active African Vacations ( Gorilla Expeditions) and the customer/ Client .
At the time of booking you must confirm acceptance of these terms and conditions and pay a deposit of 20% of the price of your holiday including fees for gorilla permits.
If written acceptance is not received from you, we shall assume acceptance of the Terms and Conditions once you make the deposit.
The balance must be paid in full before the start of the safari.It could be paid before coming or just before the start of the holiday.We however reserve the right to request full payment at least 30 days before start of the holiday.
Active African Vacations claims no responsibility for any loss, damage, accident, injury, sickness or schedule change due to weather, strike or any other cause beyond Active African Vacations ’s control. We will make every effort to safeguard our customers and their personal property , but cannot be held responsible for personal events beyond the tour operators control, or to damage sustained by tourists including those occurring outside the touring program. Active African Vacations acts in good faith, and cannot be held responsible for any agent, hotel, tour guide or any other person’s or company’s acts, defaults or delays. We therefore advise all customers to have comprehensive travel insurance to meet all contingencies.